ShipTection Shipping Protection
Shipping is complementary in the United States. We typically ship within two to three business days of receipt of payment unless noted on product page. All items are shipped via USPS or UPS unless a specific request for an alternative carrier is made.
International shipping is available. Shipping costs will apply, and will be added at checkout. Import tax is the responsibility of the customer. Please contact us with any questions regarding international shipping.
When will my order ship?
It depends whether the item is currently in stock or has to be ordered from our suppliers. All items in stock are shipped within 1-4 business days once payment is confirmed. Please contact us prior to placing an order if time sensitive so we can provide a specific time frame for shipping.
What shipping carriers do you use?
We use all major carriers and local courier partners. USPS is typically the service we use for domestic shipping and UPS for international shipping.
At Fin and Mo, our goal is to ensure that you are completely satisfied with every purchase. We will accept returns on most items for the exception of items marked final sale, discounted orders, pre-order & special orders. Returns must be requested within 3 days from the day order was delivered. All returns are refunded via store credit to be used towards a future purchase.
All returned items must be in the same condition as when they were purchased and must include all original accessories and paperwork including but not limited to: original tags, original packaging, dust bags, care cards, etc. DO NOT REMOVE the plastic security tag attached to your item or return won't be accepted. Return shipping is the responsibility of the customer.
Your return will be processed and inspected within 7 days of delivery to Fin and Mo (usually much sooner), and you’ll be notified via email when your Fin and Mo Site Credit is available. Original shipping cost will be deducted from the total amount refunded. Certain items may be subjected to a restocking fee.
We guarantee everything we sell is authentic. Every item undergoes an extensive authenticity verification process by our our team of in-house specialists and outside experts.
For most items we utilize the Entrupy device, which takes microscopic photographs of the material and hardware of the bag. It is then compared to thousands of known authentic bags with the use of computer algorithms. Entrupy is the only authenticator that offers a financial guarantee.