At Fin and Mo, our goal is to ensure that you are completely satisfied with every purchase. We will accept returns on most items for the exception of items marked final sale, discounted orders, pre-order & special orders. Returns must be requested within 3 days from the day order was delivered. All returns are refunded via store credit to be used towards a future purchase.
All returned items must be in the same condition as when they were purchased and must include all original accessories and paperwork including but not limited to: original tags, original packaging, dust bags, care cards, etc. DO NOT REMOVE the plastic security tag attached to your item or return won't be accepted. Return shipping is the responsibility of the customer.
Your return will be processed and inspected within 7 days of delivery to Fin and Mo (usually much sooner), and you’ll be notified via email when your Fin and Mo Site Credit is available. Original shipping cost will be deducted from the total amount refunded. Certain items may be subjected to a restocking fee.
To initiate a return, email us at firstname.lastname@example.org.